A New Approach To Customer Care In The Collision Repair Industry You can have the best quality repairs in the collision or car care industry, but if customers don’t feel like you care about them, they won’t stay loyal. Most collision centres don’t train their front...
1. Develop a Recruitment Pipeline Challenges with recruiting and retaining talented staff in the collision repair industry stems from the proactive planning. Traditionally, collision centre owners would put out an ad on the newspaper and wait for someone to show up...
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